At the bottom of the LeapPad Platinum 'Sign In' screen, tap the icon of parents and child.I'm using the LeapFrog Connect application to sync apps to my LeapPad Platinum Solution I'm downloading apps directly to my LeapPad Platinum using Wi-Fi Are you using Wi-Fi or the LeapFrog Connect application to download your apps? If you know the name(s) of the apps that are missing, please mention them in your email. If pre-installed apps are missing or have disappeard from your LeapPad Platinum, please contact customer support via email at assistance. Pre-installed apps should never be missing from the LeapPad Platinum. If pre-installed apps are missing or have disappeard from your LeapPad3, please contact customer support via email at assistance. Pre-installed apps should never be missing from the LeapPad3. If pre-installed apps are missing or have disappeard from your LeapPad Ultra, please contact customer support via email at assistance. Pre-installed apps should never be missing from the LeapPad Ultra.

Previously installed apps have disappeared from the deviceĪpps that were included with my LeapPad3 Are you looking for apps you just purchased, or previously installed apps that are missing from your LeapPad Ultra?Īpps that were included with my LeapPad Ultra Are you looking for apps you just purchased, or previously installed apps that are missing from your LeapPad Platinum?Īpps that were included with my LeapPad Platinum App Troubleshootingįor assistance in troubleshooting apps on your LeapFrog Epic, please click here. Not Sure Are you looking for apps you just purchased, or previously installed apps that are missing from your LeapPad3? The LeapFrog Connect application that is on my computer. LeapFrog Epic, LeapFrog Epic Academy Edition or LeapPad Academy Where did you purchase the app(s) that you are experiencing difficulty with?

Leapfrog connect old versions